FAQ
Is delivery discreet and private in Australia?
Absolutely. All orders are shipped in plain, unbranded packaging with no logos or product names—perfect for maintaining your privacy and confidentiality. Whether it’s for yourself or as a gift, we ensure discreet delivery every time.
How long does delivery take within Australia?
We process most orders within 1-3 business days. Standard shipping typically takes 2-5 business days Australia-wide, depending on your location. You’ll receive a tracking number via email once your order ships so you can follow its journey to your door.
Are your adult products safe to use for both men and women?
Yes. All our adult toys and products are made from premium, body-safe materials that comply with Australian safety standards. Whether you’re shopping for yourself or your partner, you can trust that our products are safe, reliable, and enjoyable.
Do you carry products for both men and women?
Absolutely. Our curated range includes adult toys and pleasure products for everyone—women, men, and couples. From vibrators to lubricants to wellness essentials, we have something for every desire.
Do I need an account to place an order?
No account is needed. You can checkout as a guest for a quick and hassle-free shopping experience. Creating an account is optional, but it lets you track orders and manage your wishlist.
Can I return or exchange a product if I change my mind?
Yes. We accept returns within 7 days of delivery as long as the item is unused and in its original packaging. Due to the intimate nature of our products, certain hygiene restrictions apply. Please refer to our Returns & Refunds policy page for details.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, and PayPal. All payments are processed securely. Your privacy and security are our top priorities.
Do you offer same-day or express delivery in Australia?
At this time, we offer standard shipping Australia-wide. We are working on adding express and same-day delivery in the near future.
Can I track my order after it ships?
Yes. Once your order has been shipped, we will email you a tracking link so you can monitor your delivery from our warehouse to your doorstep.